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East Carroll Parish Fiber Broadband Questions

Where will Conexon Connect high-speed internet be available?

The fiber internet network design, construction plans, and schedule are currently being determined. As the schedule is finalized, those who sign up through EastCarrollConnect.com’s “Check Availability” tool will see their approximate service availability date displayed.

Where can I find out more and sign up for Conexon Connect service?

Residents can check their availability for this initial project and sign up at EastCarrollConnect.com. Additionally, East Carroll Parish digital navigators are available to help residents check availability and sign up. (Service may not be available to all residents in the initial phase, but you can still sign up for service and you will receive updates as the project progresses and service becomes more widely available.)

Where will construction start? How long will it take to complete?

Construction is expected to begin in mid-2023 and initial customers connected by 4Q 2023. The entire project is expected to take less than 12 months.

What internet and telephone packages will be available for my home?

Conexon Connect will be offering its standard three tiers of internet pricing along with service enhancements and phone service. More information

Please note, Conexon Connect is a participant in both the Affordable Connectivity Program (ACP) and Lifeline. These federal programs offer discounted pricing for internet and/or phone to eligible residents. The prices below do not reflect federal assistance pricing. More information regarding these discount programs will be communicated as the service availability timeline is finalized.

How do I apply for the federal assistance programs?

Federal assistance programs for Conexon Connect internet and phone service will be available once service is turned on in your area. East Carroll Parish digital navigators and team members from Conexon Connect will communicate when it is time for you to check federal assistance eligibility and apply. They will also help residents go through the federal assistance application process.