Testimonials

Charlotte O'Laughlin

In the heart of Santa Rosa County, Florida, Conexon Connect customer and Escambia River Electric Cooperative (EREC) member Charlotte O’Laughlin relies on her internet connection for more than streaming or browsing. For Charlotte, having dependable broadband is about safety, health and access to potentially life-saving resources. 

“I had a critically low heart rate and urgently needed a reliable phone connection to call emergency services if necessary. Before Conexon Connect, I didn’t have dependable access to make those calls from home or to use telehealth services—I was even driving 60 miles for doctor’s appointments. Now, I have the peace of mind knowing I can reach the help I need. Everyone at Conexon Connect has treated me like family, and this broadband connection isn’t just for browsing the internet—it’s bringing peace of mind to people like me in rural communities.” 

Charlotte’s story reflects the mission behind Conexon Connect’s partnership with EREC, launched in January 2023 to extend world-class, reliable fiber-optic internet across Escambia and Santa Rosa counties. With the network completed in November 2024, EREC members now have access to broadband that supports the highest-speed internet available, as well as reliable voice services to support health and safety. 

Why Choose Conexon Connect for Your Family? 

  • Reliability When It Matters Most: Stay connected to healthcare, emergency services and loved ones, knowing your connection is dependable. 
  • Fast, Affordable Access: Broadband designed for today’s needs, whether it’s telehealth, remote work or simply staying in touch. 
  • Future-Proof Technology: Built with fiber-optic technology to provide top speeds and flexibility for future demands. 

Charlotte’s experience underscores the difference Conexon Connect’s fiber network makes in unserved and underserved areas, bringing critical connections to those who need them.  
 
Learn how Conexon Connect can support you and your family with reliable, high-speed internet in rural communities like yours.