Helpful Resources

Getting Started

Get ready to experience the life-changing power of fiber broadband in your home, with everything you need for success right here.


Quick Start Guide: Setting Up Your BLAST

Quick Start Guide: Making the Most of Your Service

Quick Start Guide: What Speed Do I Need?

Billing Questions FAQ

Residential Service Terms & Conditions Agreement

Woman sits behind her desk on her computer at her office while smiling.


Our innovative tool for account management allows you to pay your bill, view your billing history, add or change your service options, and contact customer service – all from your mobile device with the app or online with any browser through the web portal.

Quick Start Guide: MyConnectAccount

Log in to MyConnectAcct  |  Create New Account

A computer and smart phone with My Connect Account screens.

MyConnectHome App for Managed Wi-Fi

Our network management app gives Managed Wi-Fi customers easy access to a snapshot view of your home or small business network. Through the app, you can view all the connected devices on your network, set up parental controls or a guest network, change your SSID and password, and more.

Note: App is only available for customers who add Managed Wi-Fi service to their internet package.


Ready to get started?

Quick Start Guide: MyConnectHome

Want more detailed tutorials on how to use specific MyConnectHome features including how to view devices, set up controls, change your password, and more?

MyConnectHome Video Tutorials

A woman sitting on the edge of a chair smiles while looking at her phone..

MyConnectHome App Overview

Installing Wi-Fi and App