We are pleased to let you know your billing and account management was migrated to our new portal, MyBroadbandAccount, on 8/1/2024.
As a part of the migration, customers installed before that date need to set up their accounts on the platform.
Please click here to access the new portal.
And then click “Forgot your password?”. Follow the directions to receive a reset password email. The link in that email will allow you to choose a new password, and then log in to your new account.
You can also find more detailed instructions by clicking here.